Overcoming Pharma Supply Chain Obstacles During a Crisis

In this insightful interview with Pharma IQ, Vickram Srivastava, an experienced supply chain professional from Sun Pharma, explores the challenges the pharmaceutical supply chain industry faced during the first two years of the COVID-19 pandemic. Through firsthand experiences and practical examples, Srivastava illuminates the weaknesses in forecasting, logistics, distribution, and procurement that were laid bare by the pandemic, and discusses the diverse strategies, from multi-modal transportation to closer collaboration with service providers, that can strengthen the supply chain. He also underscores the value of effective business continuity plans in mitigating disruptions.

In his current role, Srivastava is responsible for ensuring the efficient movement of products around the globe using various planning tools and methodologies. He also shares his thoughts on the importance of business continuity planning and highlights the need for multiple contingency plans to tackle unexpected scenarios. Amid the pandemic, Srivastava saw the industry's vulnerabilities, particularly in terms of logistics and procurement, leading to a reevaluation of distribution networks and sourcing strategies. Furthermore, he highlights the importance of forging stronger relationships with service providers and the crucial role of compliance and validation when introducing changes to the supply chain.

Key takeaways from the interview:

• The pandemic revealed weaknesses in the global pharma supply chain, emphasizing the need for improved demand forecasting, robust logistics operations, and diversification of sourcing to enhance resilience.
• Multi-modal transportation options and partial shipments emerged as viable solutions to logistics challenges during the pandemic, helping to maintain the flow of goods in spite of reduced air and sea freight capacity.
• Stronger partnerships with service providers, vendors, and logistics companies are integral to building a more robust supply chain. Trust and dependability fostered through long-term contracts can increase flexibility and preparedness for future disruptions.
• Effective business continuity plans and scenario planning are essential. Having several contingency options, fully understanding their implications, and knowing when to implement each one can ensure quick action without compromising safety, security, and efficiency.